Shipping Policy
At Warmhlee, we strive to ensure a seamless and delightful shopping experience for our valued customers. Our Shipping Policy outlines the details of how we handle shipping, delivery, and related aspects of your order.
1. Shipping Charges
We provide free delivery for all orders within India.
2. Processing Time
We take pride in delivering high-quality products to our customers. Therefore, before dispatching any order, we conduct a thorough quality check to ensure that it meets our standards. Please allow 2 business days for order processing and quality inspection before your order is shipped.
3. Shipping Partners
We partner with reputable delivery services to ensure the safe and timely delivery of your orders. The choice of the delivery partner may vary based on your location and the specific order.
4. Estimated Delivery Time
The estimated delivery time for your order will depend on your location and the delivery partner used. Generally, we aim to deliver your order within 5 to 7 business days after the order has been dispatched.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate its arrival.
estimate its arrival.
6. Shipping Address
Please make sure to provide an accurate shipping address when placing your order. We will not be responsible for any delivery issues or delays caused by incorrect or incomplete address information.
7. Multiple Items in a Single Order
If your order includes multiple items, they may be shipped separately based on availability and our quality assurance process. You will receive separate tracking information for each shipment.
8. Delivery Delays
While we strive to ensure timely deliveries, please note that occasional delays may occur due to unforeseen circumstances, such as adverse weather conditions or disruptions in delivery services. We appreciate your understanding in such situations.
9. Delivery Confirmation
Upon successful delivery of your order, you will receive a confirmation email. Please make sure to check your order carefully upon receipt and report any issues to our customer support team within 2 days of delivery.
10. Shipping Charges Refund Policy
Shipping charges are non-refundable, except in cases where we have made an error in shipping or the product received is damaged or defective.
11. Contact Information
If you have any questions, concerns, or require assistance with your order or its delivery, please contact our customer support team:
Email: support@warmhlee.com
At Warmhlee, we are committed to delivering your orders safely and promptly while maintaining the highest quality standards. Thank you for choosing us for your plushie shopping needs.